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Frequently Asked Questions

We’ve put together some of the most frequently asked questions to help you better understand how Remit Circle works.

Whether you’re sending money for the first time or just looking for quick answers, you’ll find helpful information on transfers, account setup, payment instructions, tracking, and more — all in one place.

Remit Circle is a global money transfer service that allows individuals and businesses to send and receive money internationally in a secure, fast, and affordable manner.

You can easily send money by signing up for a Remit Circle account, selecting your destination country, entering the amount, and choosing your payment method. We handle the rest!

Remit Circle supports money transfers to a wide range of countries around the world. Please check our website or app for a full list of supported destinations.

Transfer times vary depending on the destination country and the payout method. In most cases, transfers are completed within minutes, but some may take up to 1-2 business days.

We pride ourselves on offering competitive exchange rates and transparent fees. The exact fees and rates will be shown to you before you complete your transaction, ensuring there are no surprises.

Security is our top priority. We use advanced encryption technologies and comply with international regulations to ensure your money and personal data are protected at all times.

Yes! You can track the status of your money transfer in real-time through our website or mobile app. We also send email or SMS notifications at each step of the process.

Remit Circle accepts a variety of payment methods, including bank transfers, credit/debit cards, and mobile wallets. Available payment options may vary depending on the country you’re sending from.

Yes, sending limits depend on your country of residence and the destination country. Please check your account or contact customer support for specific limits applicable to your transfer.

If your transfer is delayed, please check the tracking information on your account. If you need further assistance, feel free to contact our customer support team, and we will resolve the issue as quickly as possible.

You can reach our customer support team via email or phone. Visit the “Contact Us” section on our website for more details.

To comply with Australian financial regulations, including AUSTRAC’s AML/CTF laws, we require identity verification before you can send money. Learn more on AUSTRAC.

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